Offer terms
Plain-language terms for GetLean introductory offers. Last updated 4 November 2026.
First-month discount offers
- Practitioner phone consultation: where shown on the consultation page, the consultation fee is $19. It pays for your phone consultation and is separate from the price of treatment. Where the practitioner approves treatment and you agree to the price on the call, the card you saved at checkout is charged for the first month: $197 on the starting package (higher doses cost more). From the second month, the usual price of your approved option applies every 28 days unless you cancel. Full conditions are in section 11B of the Terms of Service.
- The first-month offer applies to your first month of the GetLean program only. With the first-month offer, your first month is $197 on the starting package (higher doses cost more). The exact price is told to you on the call before you agree.
- If the practitioner approves the oral tablet and it is not yet in stock, your approval may be put on hold until stock is available. Nothing is charged until then.
- After the first month, standard monthly pricing (from $397 per month, depending on your program option) applies unless you cancel.
- Offers are available to new customers, once per customer. They have no cash value and can’t be transferred or exchanged. Partner offers may differ; the applicable discount and price are shown at checkout.
- There is no long-term contract. You can cancel through your account or by contacting support@getlean.com.au; cancellation stops all future orders and charges.
Clinical assessment comes first
- Joining involves completing an online intake form. An Australian-registered practitioner considers the information you provide and determines appropriate next steps based on your individual circumstances. This may include a phone consultation with an Australian AHPRA-registered practitioner. The call may come from a private number.
- A discount does not guarantee that the program, or any particular treatment, will be appropriate for you. Some people may not be suitable. Suitability and next steps depend on clinical assessment by an Australian-registered practitioner.
- If you paid for a program before your practitioner assessment and the practitioner determines the program isn’t right for you, you’ll receive a full refund of that program payment.
- If you booked a practitioner phone consultation, nothing is charged for treatment unless the practitioner approves it and you agree to the price on the call. The consultation fee pays for the practitioner’s consultation, which is a service provided once the call happens.
Referral program
- Active, approved members can share a personal referral link from their account. When a friend joins through your link, is approved by a practitioner and pays for their first order, a $100 credit is recorded for you. One credit per friend, with no ongoing rewards.
- The credit becomes usable 14 days after your friend’s first order has shipped. If that order is cancelled or refunded within those 14 days, the credit is cancelled.
- A usable credit comes off your next scheduled automatic program payment after that date, automatically. A payment that falls before the credit is usable is charged in full, and the credit is applied to the payment after it. One credit is applied per payment. Credits are not applied to payments processed manually by our team or to reactivation payments.
- Credits have no cash value and cannot be transferred, exchanged or paid out. Referring yourself or an existing customer does not earn a credit, and we may withhold or cancel credits where we reasonably suspect misuse. Creator or partner accounts and 3-Month Introductory Pathway members cannot earn credits.
- Joining through a referral link changes nothing about the clinical process. The same intake and practitioner assessment applies, and some people may not be suitable. Any offer available to your friend is shown to them before they pay. The full conditions are in the Referral credits section of the Terms of Service.
These offer terms are a summary. The full program terms are available at getlean.com.au/terms. Separate terms apply to existing 3-Month Introductory Pathway members; see the 3-Month Introductory Pathway section of the Terms of Service.